Terms and Conditions of Work

The general terms and conditions of work are shown below. In the absence of any other contract between us, these terms will apply. Any contract between us supersedes the terms below.

These terms and conditions are designed to be easy to read and to create a reliable, straightforward, and understandable business relationship between the writer and the client. This document sets out the terms and conditions for providing professional freelance writing services between:

Stephanie A. Frank, a Freelance Writer working via Waves Writing
and {client name} at {business name} [the client]. 
This contract is entered into on: {date}

About this piece of work, project or ongoing agreement:

The writer agrees to provide freelance writing services to the client to the scope, quality, deadline and prices as outlined between them in writing via email or in a formal contract.


Work scope, services, turnaround times, services, and pricing:

Please see emails between us or your contract for details of the scope, turnaround time, services provided and the schedule of fees. If the scope or other aspects of the work change beyond what was originally agreed between the writer and the client, services and rates may be renegotiated to take into account changes to the work.


Invoicing, deposits, and payments:

  • All invoices will be raised and sent to the client from Waves Writing.

  • At the writer’s discretion, she may require a deposit prior to starting any work.

  • Payment can be made by check or PayPal.

  • Payment of any remaining fees by the client is due 30 days upon completion of work.


Out of scope - What is not included in the price:

Anything not listed under “Scope” is not included. Any reasonable requests for additional work will be considered. Any requests for changes must be made by the client in writing. Any change to the scope of the work after acceptance by the writer may be subject to additional charges. Should such changes negate any part of the work already completed at the time of the changes, the client accepts responsibility for payment for any work completed to date. 


The writer agrees to:

  • Carry out work to the scope, quality, deadlines and prices as agreed via written communications.

  • Provide original, high-quality writing as requested by the client.

  • Follow any special instructions provided by the client and agreed by the writer.

  • Treat the client with professionalism, courtesy, honesty, and integrity at all times.

  • Respond to any communications within a reasonable timescale, normally the same day.

The client agrees to:

  • Provide supporting information, topics, guidance, article ideas, and other material as requested by the writer to allow for creation of the work.

  • Provide a word count, deadlines, and other relevant information about the requested work.

  • Answer any questions asked by the writer.

  • Provide prompt feedback on outlines, work, articles, and other content as requested by the writer.

  • Promptly pay the deposit and fees as stated and invoiced by the writer. 


Point of contact:

The writer can be reached by email at: stephanie@waveswriting.com


Cancellation of the work:

If the work is cancelled, the client will be liable to pay any fees in full for the creation and production of the work to date. Any cancellations must be made in writing, and provide as much notice as possible.


Copyright:

The copyright to any documents created by the writer remain with the writer until any outstanding balance for the writing is made in full. When the writing is paid for, full copyright and any related rights pass to the client. At that point, the client takes full ownership of the writing. Fees for re-publication of the writing may be applicable.


Confidentiality:

Any documents that the client provides to the writer that are not intended to be included in the final work will be kept confidential. Any work created by the writer that is not intended to be published or distributed publicly via a website, social media, or some other means will be kept confidential, and not shared with anyone outside Waves Writing. Any NDA agreement provided by the client and signed by Waves Writing supersedes this clause.

The writer may link to publicly distributed or published work from her website, portfolio, social media accounts or other areas, unless requested not to by the client. Any such requests will be honored.


Final acceptance of the work:

Upon completion of the work to the client’s satisfaction, and payment of any remaining fees, this contract will be considered fulfilled. After completion of the work, the writer bears no more responsibility to the work.


Indemnification:

The client agrees to hold the writer and Waves Writing harmless for any such damages that may arise from the writer’s work. In no event shall the writer be liable for any direct, indirect, punitive, incidental, special consequential damages whatsoever arising out of or connected with the use or misuse of their work product. The writer assumes no responsibility for any special, incidental, indirect, or consequential damages of any kind, or any damages whatsoever. Including without limitation, those resulting from her work product or from: (1) user or client reliance on the materials or documents produced (2) costs of replacement writings, training, or documents (3) loss of use, data, or profits (4) delays or business interruptions, (5) and any theory of liability, arising out of or in connection with the use or performance of writer’s work whether or not the writer has been advised of the possibility of such damages.